Privacy Policy/Terms and Conditions

Introduction

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Full name
• Email address
• Phone number
• Preferred clinic location
• Reason for visit and health-related concerns
• Insurance carrier
• Referral source, if applicable
• Cover letter and resume, for job applicants

Protected Health Information (PHI)

As a healthcare provider, we collect and maintain PHI in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This information is handled separately and is governed by our HIPAA Notice of Privacy Practices, which is provided to all patients establishing care.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Device type and operating system
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Respond to inquiries and contact requests
• Verify insurance coverage
• Provide physical therapy, occupational therapy, wellness, and workers’ compensation services
• Send appointment reminders and follow-up communications
• Review employment applications
• Improve our website and patient experience
• Comply with legal and regulatory obligations
• Send marketing communications, where you have consented

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Healthcare providers and staff directly involved in your care
• Insurance carriers, referring physicians, and case managers as needed for your care and as permitted by law
• Service providers that help us operate our practice, such as appointment scheduling, website hosting, and communications platforms
• Legal and regulatory authorities when required by law, court order, or to protect rights, property, or safety
• Business successors in the event of a merger, acquisition, or sale of assets

All third parties with access to your information are required to handle it confidentially and in compliance with applicable laws.

Text Messaging and Communications

By providing your phone number, you consent to receive text messages and calls from Peak Physical Therapy & Wellness at 720-357-2072 regarding appointments, follow-ups, and practice updates. Message and data rates may apply. You may opt out at any time by replying STOP.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent at any time
• Request a copy of your medical records in accordance with HIPAA

To exercise any of these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites, including but not limited to Google Maps, Yelp, Facebook, X (Twitter), and the GymMaster member portal. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Peak Physical Therapy & Wellness
Phone: 720-357-2072
Website: peakptandwellness.com

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